Terms & Conditions
Payment and Cancellation
Peak Usability requires payment within 7 days of registration if you register 21 days or more prior to the course date. For registrations within 21 days, full payment is required within 24 hours to confirm your registration. Some exceptions are made for government attendees to accommodate purchasing policies. Enrolments will be considered confirmed once a tax invoice is issued and the cancellation policy will apply once the invoice is issued. After confirmation of enrolment, cancellations received 30 days or more prior to the course commencement date will incur a 25% administration fee. Cancellations received less than 30 days are non refundable. Attendees can be substituted at any time.
In the event that Peak Usability postpones or cancels a course (e.g. due to insufficient numbers), attendees can elect to receive a full refund or have their payment transferred to a future course. We reserve the right to change the venue to equivalent standard and location within 5km of the CBD of the booked city.
Limit of liability
Peak Usability is not liable or responsible for any travel costs or loss or damage as a result of a substitution, cancellation, or postponement of an event. Peak Usability shall assume no liability whatsoever if this event is altered, rescheduled, postponed or cancelled due to a fortuitous event, unforeseen occurrence or any other event that renders performance of this seminar inadvisable, illegal, impracticable or impossible. For purposes of this clause, a fortuitous event shall include, but shall not be limited to: an Act of God; governmental restrictions and/or regulations; war or apparent act of war; terrorism or apparent act of terrorism; disaster; civil disorder, disturbance, and/or riots; curtailment, suspension, and/or restriction on transportation facilities/means of transportation; unavailability of the trainer due to sickness or health or any other emergency.
We will give at least 2 weeks notice in the event of cancellation due to insufficient numbers.
Confirmation of your registration
In order to assure quality training and service, numbers are limited. Please note full payment is required to reserve a place for this conference. Your registration is confirmed once you register online but will cancelled if payment is not received within 7 days unless alternative arrangements have been organised in writing.