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Usability testing versus expert views: a comparison of usability evaluation methods

Tania Lang, Michael Zrobok
December 07 2017

Here at Peak our preferred usability evaluation method is to conduct testing of a site or system with real representative users. In this article we explore the pros and cons of expert reviews versus usability testing and draw on a recent project which had some unexpected outcomes which triggered this article.

Categories: Evaluation,ROI,Content,Tools & methods,User centred design

Designing a robust user research approach

Amber Dean
February 01 2013

Designing a robust user research approach is about minimising bias, and maximising the validity and reliability of your research. Triangulation is a process you can use to help get your research ‘into shape’.

Categories: User research,Tools & methods

UX Tools and Stocking Stuffers 2012

David Humphreys and Tania Lang
December 01 2012

We share our favourite UX tools and techniques with you. Because it's Christmas! Really! We look at accuracy in reporting, IA testing with Treejack, remote testing with Loop11 and more!

Categories: Tools & methods

Usability heuristics, rules, laws & things to remember

David Humphreys and Tania Lang
March 26 2010

A collection of things to remember to help you design more usable sites and systems.

Categories: Tools & methods,Evaluation

Usability tools & UX stocking stuffers

David Humphreys & Sandie Lewis
December 11 2009

Better than the Crazy Clarks presents from Grandma and with just as much love.

Categories: Tools & methods
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