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Usability testing versus expert views: a comparison of usability evaluation methods

Tania Lang, Michael Zrobok
December 07 2017

Here at Peak our preferred usability evaluation method is to conduct testing of a site or system with real representative users. In this article we explore the pros and cons of expert reviews versus usability testing and draw on a recent project which had some unexpected outcomes which triggered this article.

Categories: Evaluation,ROI,Content,Tools & methods,User centred design

The ABC Vote Compass is a usability winner

David Humphreys
August 01 2013

Vote Compass is a survey tool designed to help you understand which of the three major parties (they include the Greens) most closely resembles your political leanings. We look at the components that make this survey highly usable.

Categories: ROI,Design patterns,User centred design

Content sharing & social networking buttons

Tania Lang
September 01 2012

Social networking buttons theoretically provide users with a seamless and quick way to easily share content with the click of a button. We conducted some recent research to find out how users want to share.

Categories: ROI,Design patterns

Increase conversions with gradual engagement

David Humphreys and Tania Lang
June 01 2012

Gradual engagement is a design approach that involves engaging the user in phases, by offering access to basic functionality in exchange for the user providing just enough information or action to allow that functionality to work.

Categories: ROI,Design patterns

Show me the money

David Humphreys
August 07 2009

Users expect to get a good idea of how much they are paying for goods & services.

Categories: Content,ROI
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