About us

Peak Usability is a cookie cutter free zone.

We listen to your needs and tailor our services and approach to suit your time and budget.

Every one of our projects and clients is different and we can help you regardless of your budget.

We do this with passion, integrity and rigour with a commitment to quality and collaboration.

What we do

Peak Usability is a Brisbane based user experience (UX)  consultancy. We work with organisations to help them achieve their business goals by facilitating the development of highly usable and engaging user experiences.

We provide services throughout Australia, however, some services can also be provided to international clients.

Peak Usability is New South Wales and Queensland government accredited (CCIQ QAssure 12182 and GITC V5 Q-3106).

Our values

Integrity
Quality
Rigour
Passion
Collaboration
Fun

How we work

With users/customers

Your users and customers are central to creating a great experience. Every client, website and system is different so we rarely take on a project if we can’t engage with your users.

We work collaboratively

We can work independently and produce deliverables if required, but our preference is to work collaboratively with our clients. We help you understand your customers but only you understand your business.   We work hard to engage your business stakeholders and customers and bring them on the journey.

We listen and tailor our approach

We take the time to sit down with you and understand what your needs are and design the best approach to get you the best bang for your buck.

We work flexibly

We know that our clients have different ways of working and we want to accommodate this. We have a range of pricing and engagement models that give you more flexibility when purchasing our services.  This could be time-based or fixed price, working on-site or remotely.

Testimonial

“Peak Usability were very professional and responsive to our needs. They were able to quickly gain a good understanding of the nuances of our project and restrictions in intertwining our system with enumeration strategies associated with Census. The reporting process was clear and easy to understand and they were readily available to clarify issues if needed.”

Matt Porter – Australian Bureau of Statistics