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Web Usability Training Course

Introduction to User Centred Design tools and techniques - one day course

Overview

As a result of attending this one day course, participants will have a good understanding of the value and importance of user centred design and have the basic skills, knowledge and tools to apply the user centred design approach to developing usable Internet sites, Intranet sites or web applications within their own organisation.

Note, this course was previously day one of our popular two day user centred design course. For those wishing to undertake our popular 2 day course, you should also register for our Usability Evaluation and Testing course.

2010 dates and locations

Brisbane Sydney Melbourne Canberra Adelaide Perth
4 May
9 Nov
23 Mar
19 Oct
5 Jul 39 Nov On demand - please email interest On demand - please email interest

Who should attend

Course outline

Module 1: Introduction to user centred design

Different design approaches

  • Developer centred design
  • Technology centred design
  • Organisation centred design

Overview of the user centred design process

  • Key phases and benefits of user centred design process

Module 2: Discovery and Analysis phase

Planning, scoping, business requirements and constraints

Understanding your users - user research methods

  • Defining who your users are
  • Cost effective user research methods for the real world
  • Traditional user research methods

Finalising goals and documenting requirements

  • Personas and scenarios
  • Finalising goals and documenting requirements
  • Usability goals
  • Accessibility goals

Module 3: Design and testing with users

Information architecture

  • Card sorting activities with users

Usability design principles

Design tools and techniques

  • Collaborative design - involving users and stakeholders
  • Wireframes
  • Paper and electronic prototypes

Usability testing tools and techniques

  • What to test in the design phase

Module 4: Implementation and evolution phases

  • Standards and style guides
  • Pre / post launch evaluation and testing
  • Managing change
  • Site maintenance and evolution

Module 5: Wrap up and overview

  • User centred design benefits summary
  • Integrating UCD methods into existing development methodologies

Costs and registration

The cost for this one day course is $750 plus GST = $825 - Includes lunch, refreshments and all course materials including examples and templates that you can use in your own organisation.

Discounts

Register online today as our course numbers are strictly limited.

More information

For further information on this our any of our other courses, please Contact us.