Web usability training course

Introduction to User Centred Design tools and techniques - one day course.

Overview

How to improve the usability of websites, intranets, software and applications
User research methods to understand your users
Designing intuitive menus and information architectures by involving users
Collaboratively designing prototypes and wireframes

2012 dates and locations

Brisbane	Sydney	Melbourne
12 June 16 October	23 July 5 November	20 June 3 December

Courses in Canberra, Adelaide, Perth and other cities are run on demand. Please email us to register your interest.

Venue

Brisbane	Sydney	Melbourne
The Mill Hotel 239 Wickham Terrace Spring Hill QLD 4000	Living Planit 109 Pitt St Sydney NSW 2000	The Jasper Hotel 489 Elizabeth Street Melbourne VIC 3000

Costs and registration

The cost for this one day course is $795 plus GST = $874.50 - Includes lunch, refreshments and all course materials including examples and templates that you can use in your own organisation.

Discounts

Earlybird discount. Save 10% - Register 30 days prior to course commencement date to qualify, or
Register 3 participants from the same organisation on the same course and the 4th person can attend for free, or
Register the same person for more than one course and receive a 10% multiple course discount; or
Returning student discount. 20% for any registered student who had previously attended one of our courses.

Who should attend

Developers
Project managers
Business analysts
Content and business owners involved in creating web content
Online communications officers
Producers
Designers
IT and web managers

Course outline

Module 1: Introduction to user centred design

Different design approaches
- Developer centred design
- Technology centred design
- Organisation centred design
Overview of the user centred design process
- Key phases and benefits of user centred design process

Module 2: Discovery and Analysis phase

Planning, scoping, business requirements and constraints

Understanding your users - user research methods
- Defining who your users are
- Cost effective user research methods for the real world
- Traditional user research methods
Finalising goals and documenting requirements
- Personas and scenarios
- Finalising goals and documenting requirements
- Usability goals
- Accessibility goals

Module 3: Design and testing with users

Information architecture
- Card sorting activities with users
Usability design principles
Design tools and techniques
Collaborative design - involving users and stakeholders
- Wireframes
- Paper and electronic prototypes
Usability testing tools and techniques
- What to test in the design phase

Module 4: Implementation and evolution phases

Standards and style guides
Pre / post launch evaluation and testing
Managing change
Site maintenance and evolution

Module 5: Wrap up and overview

User centred design benefits summary
Integrating UCD methods into existing development methodologies

Where to now?

More information

For further information on this our any of our other courses, please contact us.

Training