Web Usability Training Course
Introduction to User Centred Design tools and techniques - one day course
Overview
As a result of attending this one day course, participants will have a good understanding of the value and importance of user centred design and have the basic skills, knowledge and tools to apply the user centred design approach to developing usable Internet sites, Intranet sites or web applications within their own organisation.
Note, this course was previously day one of our popular two day user centred design course. For those wishing to undertake our popular 2 day course, you should also register for our Usability Evaluation and Testing course.
Download and print our 2 page Web usability course brochure in PDF format.
2008 Dates and locations
| Brisbane | Sydney | Melbourne | Canberra | Adelaide |
|---|---|---|---|---|
| 28 Feb 9 Sept |
TBA | 6 May | On demand - please email interest | |
Who should attend
- Developers
- Project managers
- Business analysts
- Content and business owners involved in creating web content
- Online communications officers
- Producers
- Designers
- IT and web managers
Course outline
Module 1: Introduction to user centred design
Different design approaches
- Developer centred design
- Technology centred design
- Organisation centred design
Overview of the user centred design process
- Key phases and benefits of user centred design process
Module 2: Discovery and Analysis phase
Planning, scoping, business requirements and constraints
Understanding your users - user research methods
- Defining who your users are
- Cost effective user research methods for the real world
- Traditional user research methods
Finalising goals and documenting requirements
- Personas and scenarios
- Finalising goals and documenting requirements
- Usability goals
- Accessibility goals
Module 3: Design and testing with users
Information architecture
- Card sorting activities with users
Usability design principles
Design tools and techniques
- Collaborative design - involving users and stakeholders
- Wireframes
- Paper and electronic prototypes
Usability testing tools and techniques
- What to test in the design phase
Module 4: Implementation and evolution phases
- Standards and style guides
- Pre / post launch evaluation and testing
- Managing change
- Site maintenance and evolution
Module 5: Wrap up and overview
- User centred design benefits summary
- Integrating UCD methods into existing development methodologies
Costs and registration
Module 1: Introduction to user centred design
Different design approaches
- Developer centred design
- Technology centred design
- Organisation centred design
Overview of the user centred design process
- Key phases and benefits of user centred design process
Module 2: Discovery and Analysis phase
Planning, scoping, business requirements and constraints
Understanding your users - user research methods
- Defining who your users are
- Cost effective user research methods for the real world
- Traditional user research methods
Finalising goals and documenting requirements
- Personas and scenarios
- Finalising goals and documenting requirements
- Usability goals
- Accessibility goals
Module 3: Design and testing with users
Information architecture
- Card sorting activities with users
Usability design principles
Design tools and techniques
- Collaborative design - involving users and stakeholders
- Wireframes
- Paper and electronic prototypes
Usability testing tools and techniques
- What to test in the design phase
Module 4: Implementation and evolution phases
- Standards and style guides
- Pre / post launch evaluation and testing
- Managing change
- Site maintenance and evolution
Module 5: Wrap up and overview
- User centred design benefits summary
- Integrating UCD methods into existing development methodologies
Costs and registration
The cost for this one day course is $495 plus GST = $544.50 - Includes lunch, refreshments and all course materials including examples and templates that you can use in your own organisation.
Discounts
- Register 3 participants from the same organisation on the same course and the 4th person can attend for free OR
- Register the same person for more than one course and receive a 20% discount for subsequent courses.
Register online today as our course numbers are strictly limited.
Brochure and more information
Download and print our 2 page Web usability course brochure in PDF format.