Website lite review
As a business it's important that your website is simple for your customers to use, easy for them to find, and looks reputable.
Our Website Lite Review will evaluate the effectiveness of your company's website, while taking into account the specific needs of smaller businesses.
What is involved in the review?
We use our knowledge of online customer behaviour, combined with best practise usability guidelines to evaluate your website, while considering your business and website goals. We assess:
- the credibility of your site and perception of your company
- the ability for your customers to achieve their goals using your site
- the usability and effectiveness of your site as a sales or marketing tool
- likely issues that may prevent your website from achieving your business goals
Benefits to your business
- Improve brand, awareness and perception of your company. Bad usability causes a bad user experience which affects your company’s perceived credibility, trustworthiness and reputation. Even if you don’t sell products online, your customers may research your company online to assess your reputation and credibility before they contact your or during the sales process.
- Raise customer satisfaction. Satisfied customers will return and spend more. Almost 50 % of customers will not return if they can’t easily find relevant information on your website (source: Forrester Research).
- Sell more products or services online. 82% of users attempted to purchase but gave up as a result of poor design and usability (source: A.T. Kearney). 50% of potential sales were lost on the Internet because of the users not finding the information they needed (source: Forrester Research).
What you get
A 10-20 page written report identifying issues and improvements that will have a measurable and immediate impact on your business.
How much does it cost?
The website lite review costs $495 + GST. Much less than the cost of losing sales or potential new customers.
Interested?
If you have any questions or queries, or would like to arrange a website lite review, please don't hesitate to email us at smallbiz@peakusability.com.au or phone us on 07 3839 9593.