Usability benefits

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The following is a list of sites and articles we hope you will find useful when trying to convince management or your clients about the value of usability.

Title Author / Company Comment
The $300 Million Button Jared Spool Interesting story discussing how a relatively small investment in user experience led to an additional $300million in annual sales.
The ROI of User Experience Dr. Susan Weinschenk Excellent animated video summarising the benefits of user experience design.
The business case for usability UsabilityNet The business case for usability - includes lots of great examples.
Return on Investment for Usability Jakob Nielsen From Jakob Nielsen's Alertbox.
Usability for $200 Jakob Nielsen Shows how everyone can afford usability.
Usability Is Next to Profitability 4 Dec 2002 BusinessWeek Online News article about the importance of usability.
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