Usability Benefits
The following is a list of sites and articles we hope you will find useful when trying to convince management or your clients about the value of usability.
| Title | Author / Company | Comment |
|---|---|---|
| Usability 'rated over Price' | UsabilityNews | Online retailers can win customers by maximising usability rather than lowering prices, according to a new study. |
| The business case for usability | UsabilityNet | The business case for usability – includes lots of great examples |
| Return on Investment for Usability | Jakob Nielsen | From Jakob Nielsen’s Alertbox. |
| Usability Benefits | Usability First | Good information about Usability Benefits including how to measure and some case studies |
| Usability for $200 | Jakob Nielsen | Shows how everyone can afford usability. |
| Usability Is Next to Profitability 4 Dec 2002 | BusinessWeek Online | News article about the importance of usability |