Understand your users
One of our goals at Peak Usability is to increase awareness and adoption of good usability and user centred design practices. The following is a list of sites and articles we hope you will find useful.
|User survey for design||Usability Net||Overview of the survey method|
|User Interviews||Usability Net||Overview of the interview method|
|Task Analysis||Usability Net||Overview of the task analysis|
|Focus Groups||Usability Net||Overview of the focus groups|
|Field Studies Done Right: Fast and Observational||Jakob Nielsen||Discusses how simple field studies are fast and easy to conduct|
|Crafting a User Research Plan||Mike Kuniavsky||Discusses three major parts of a user research plan: goals, budget and schedule|
|User-Centred Requirements Handbook (PDF 630K)||Maguire HUSAT Research Institute||This document describes the RESPECT framework for user requirements specification. Includes a process for identifying users and stakeholders and also includes data gathering methods for needs identification and requirements gathering.|
|5 Things to know about your users||Jared Spool||
A good case study and overview.
|Are your users S.T.U.P.I.D? |
How good design can make users effective
|Stephen Turbek||A candid article that dissects the users mental condition and environment when approaching design and trying to use a website.|
|Geoff Hart||Demonstrates how personas are a tool you can use to provide insights into your audience.|