Newsletters
Usability tools and UX stocking stuffers - better than the Crazy Clarks presents from Grandma and with just as much love, December 2009
Usability testing your new site information architecture - How to build a white site to quickly test your IA, October 2009
Show me the money - Users expect to get a good idea of how much they are paying for goods & services, August 2009
Usability of Council websites - Common navigation and information architecture issues in local government websites, May 2009
Card sorting - Part 3 - Card sorting tips and common traps, March 2009
Card sorting - Part 2 - Running a card sorting session, February 2009
Card sorting - Part 1 - An introduction to card sorting, January 2009
So you want to redesign your intranet? - Part 3 - Launch day, Christmas 2008
So you want to redesign your intranet? - Part 2 - Design and development, December 2008
So you want to redesign your intranet? - Part 1 - Challenges in kicking off your intranet redesign, October 2008
Articles
Lang, Tania (2000) ‘The effect of the Internet on travel consumer purchasing behaviour and implications for travel agencies’ in Journal of Vacation Marketing, Vol 6 Number 4, Sept 2000. (PDF, 211K)
Lang, Tania (2003) ‘Comparing website accessibility evaluation methods and learnings from usability evaluation methods’. (PDF, 195K)
