Client testimonials
Testimonials from past course participants
As part of our client management process, we survey all clients at the conclusion of each project.
83% of clients rated us 10/10 for the likelihood of recommending Peak Usability to colleagues or other organisations
Here are some comments from past clients:
The service was excellent, all deadlines were met and we were kept up to date throughout the process - work completed was easy to understand and very thorough
Rachael McIntyre - iiNet
We were very happy with Peak's consultative services. I was particularly pleased with the level of knowledge sharing and the collaborative approach Peak had with our team.
Rebecca Watson - Queensland University of Technology
The service was excellent all round and the report was well received. The consultants became part of the team and worked well within our set-up and culture. We would work with Peak again.
Peter Coppola - Australian Catholic University
The Peak team understood our needs from the start, I felt confident in their abilities and was able to let them lead the whole process. Throughout the review they kept us informed and showed their true and honest passion for improving the user experience.
Melanie Formosa - Department of Communities
Peak Usability understood our requirements and adapted all solutions to fit in with our culture and business needs. The team was professional and ensured that all designs were what we required.
Melissa Iliadis - Australian Catholic University
Tania worked very closely with our team and our site over the last few months. She was quickly and confidently able to identify areas of our site that required attention.
The day spent watching end users in the testing lab was incredibly valuable for us. We were able to see first hand the areas on the site where our end users were dropping off and in particular those areas of the site that were unusable and required improvement. We'll now incorporate usability testing for all future development and will continue to use Peak Usability for future testing.
We would highly recommend Peak Usability for anybody building a new site, developing or improving an existing site as the reward will be an improved "User Experience" for your site visitors.
Rob Wibaux - CIO PloyMe
Overall very happy with the user research results... good quality report delivered on time and on budget! which is rare these days...Found Drew and Tania very responsive and helpful.
Mark Normile - Queensland Museum
An exceptional service provided from initial contact for quote through to development of scenario test questions, test sessions and report / presentation delivery. Above and beyond what was offered by other companies. Would engage Peak for future usability needs.
Melita Rendalls - Queensland Transport
We have been very pleased with Peak Usability's professional service and high level of expertise, from our initial contact to discuss our requirements, through to completion of the project.
Peak usability's proposal perfectly fitted our needs, and the work was delivered within our extremely tight timeframes. At all times, the consultants kept us informed of progress by regular phone and email communication, and the final report comprehensively documented their findings and recommendations.
All in all, the information architecture review and testing went without a hitch and we are delighted with the results.
Gary Schofield - Cairns Regional Council
